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How to Manage Remote Workers and Their Time Clocks

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How to Manage Remote Workers and Their Time Clocks

Jan 17, 2024











Managing Remote Employees and Their Time Tracking

As remote work becomes more common, companies are extending the flexibility of working from home to more employees. While this can improve work-life balance and productivity for workers, as well as increase talent recruitment and retention for companies, managing a remote workforce presents some unique challenges. One key issue is how to track remote employees' work hours and ensure proper compensation. Without seeing staff in the office everyday, companies need a system to monitor remote workers' time and attendance.

Time tracking is crucial for both accounting and legal reasons. Employers must keep accurate records of hours worked to calculate pay and overtime correctly. This documentation is also necessary in case of any labor disputes. While managers could try tracking remote workers' time via email and meeting logs, using an automated system like a remote employee time clock provides a much more efficient solution.

The Benefits of Remote Work Time Tracking

An online employee time clock allows remote staff to clock in and out from wherever they are working. Managers can view the dashboard to see who has logged hours each day and identify any issues quickly. More than just preventing mistakes in self-reported hours, implementing time tracking shows remote workers that their time on the job is being monitored, discouraging off-task behaviors.

Studies indicate remote employees tend to have higher productivity than on-site staff. With fewer distractions and disruptions, workers can better focus on tasks. However, managers still need to define boundaries and expectations for remote staff to ensure they stay on track. Time tracking data provides insights into how remote teams are spending their days so managers can adjust roles as needed.

Salaried employees who aren't paid hourly can also benefit from time clocks. Their logged hours give managers visibility into their workload and show who may be overburdened. For all employees, documented work hours are invaluable in the case of legal disputes over compensation or termination.

Implementing Time Tracking Technology

To seamlessly add time tracking capabilities for remote workers, companies should look for an online time clock system designed specifically for distributed teams. Key features include:

  • Accessibility on any device - Remote staff need to be able to clock in and out via desktop, smartphone and tablet.
  • Cloud-based storage - Data is securely stored in the cloud, avoiding loss from local computer crashes.
  • Easy visualization - Managers can view interactive dashboards to monitor team hours and productivity.
  • Alerts and notifications - Automatic alerts inform managers of missed clocks-ins/outs or overtime.
  • Geotracking - GPS tracking confirms remote employee locations when clocking in/out.
  • Time-off requests - Employees can submit PTO requests which managers can easily approve or deny.

With an advanced online system, managing remote workers' time tracking becomes simple and streamlined. Managers save significant time that would otherwise be spent compiling and calculating hours from spreadsheets or manual reports. The data also enables them to identify problems proactively.

Encouraging Time Tracker Adoption

For time tracking to work, employees must buy into using the system consistently. Managers can encourage adoption by:

  • Explaining the compliance and payroll benefits
  • Introducing it during on-boarding for new remote hires
  • Sending periodic reminders about clocking in/out
  • Highlighting top performers who use the time tracker consistently
  • Having one-on-ones to discuss any obstacles to using the system

With regular communication and nudges, time tracking becomes a standard part of employees' workflows. As remote staff see the benefits, they will become more committed to clocking in and out accurately.

Avoiding Micromanagement

While time clocks provide oversight of remote workers' hours, managers should be careful not to micromanage. Employees who feel like their every minute is tracked are less engaged. Managers can still take a hands-off approach by:

  • Using time data to identify overall trends vs analyzing minor variations daily
  • Setting general core hour expectations but allowing flexibility
  • Focusing on results rather than hours logged
  • Having periodic check-ins on workload rather than daily monitoring

With training and guidelines, most remote staff will manage their time productively. Time tracking simply provides reassurance while heading off major issues.

Supporting In-Office Staff As Well

While remote workers have unique needs, companies should avoid a two-tiered system where in-office employees are treated differently. Extending time tracking to all employees keeps things fair between on-site and remote staff. It also provides valuable data in case more positions transition to remote work in the future.

For non-exempt in-office staff paid hourly, implementing a badge-based time clock for clocking in and out is simple. But more companies are also asking exempt salaried in-office employees to track time using an online system. This gives management better insights into workloads and productivity even when employees are physically present.

Unifying time tracking across the company avoids resentment from on-site staff. As more roles can be performed remotely, distinguishing between in-office and at-home workers will matter less. Consistent time tracking sets the stage for a more hybrid workforce moving forward.

The Bottom Line

Embracing remote work is critical for attracting top talent and enabling employees to perform at their best. However, managing distributed teams requires tools like an online time clock to monitor remote workers' hours and productivity. When implemented thoughtfully, time tracking can build trust and reassurance for both managers and staff.

Debunking Time Tracking Myths

Despite the benefits, some managers and employees see time tracking as a hassle or even insulting. However, many concerns about remote work monitoring come from misconceptions. Debunking time tracking myths can help smooth adoption.

Myth 1: It's too disruptive to workflows

With a well-designed system, clocking in and out takes just seconds and can become part of employees' habits. Browser extensions or smartphone apps make it easy to track time without interrupting focus on work. Starting and ending the day with a quick time clock can give employees a sense of closure too.

Myth 2: It's only for hourly workers

While hourly employees rely on accurate time data for payroll, salaried workers also benefit from time tracking. Managers gain insights into reasonable workloads, can assess resources needed for projects, and have documentation in case of disputes. For employees, it provides evidence of effort and can indicate when more support may be useful.

Myth 3: It's unnecessary micromanaging

Approached correctly, time tracking is not about micromanagement but giving both managers and employees a high-level view. Data patterns over weeks or months can inform better team management, not be scrutinized daily. Time tracking with geolocation also builds trust that remote staff are working when they say.

Myth 4: It cuts down on productivity

The negligible time spent starting and ending the day with a time clock is offset by productivity spikes from better focus when working. Analytics from time logs also help managers shape roles for optimal efficiency. Far from constraining output, time tracking provides data to improve how work gets done.

Optimizing Time Tracking

Like any business process change, adopting time tracking requires planning and leadership buy-in. Following best practices helps optimize remote work monitoring:

  • Pilot test first - Run a small-scale pilot for several weeks to iron out any kinks before company-wide roll-out.
  • Train managers - Educate managers on interpreting reports and using data effectively before launch.
  • Communicate benefits - Explain to employees how time tracking helps both staff and leadership.
  • Lead by example - Have managers and executives use the system themselves to set the tone.
  • Troubleshoot issues - Provide technical support and listen to feedback during onboarding.
  • Allow flexibility - Accommodate employees with reasonable excuses for missed clock-ins/outs.

With careful preparation and communication, managers can minimize resistance to adopting time tracking. Presented as a tool to benefit all rather than strict top-down monitoring, most employees will accept and integrate it into their workflows.

Leveraging Time Data

The key to making time tracking valuable, not just overhead, is how managers use the data collected. Time analytics should inform decisions related to:

  • Staffing - Identify teams falling behind and roles needing more support.
  • Productivity - Determine causes of output bottlenecks and improve processes.
  • Project scope - Assess if project timelines and budgets need adjustment.
  • Employee development - Pinpoint high performers for advancement opportunities.
  • Performance issues - Address problems like chronic overtime or absenteeism.
  • Off-boarding - For exiting staff, document time worked for final payout.

With data-driven insights, time tracking platforms give managers workplace visibility they lack with remote teams. The key is applying the information to make tangible improvements.

Time Tracking Platform Options

Dozens of software platforms now offer online time clock solutions for remote teams. When evaluating options, consider:

  • Ease of use - The system should be intuitive for non-technical employees.
  • Mobility - Clocking in/out should be available across devices including mobile.
  • Accuracy - Clocks should precisely record hours worked without rounding.
  • Editing - Managers need abilities to edit and adjust submitted timesheets.
  • Geotracking - Confirm remote employee locations by tracking IP or GPS.
  • Data visualization - Reporting and dashboards should make insights clear.
  • Single sign-on - Employees can use existing credentials to access the system.
  • Support - Get technical troubleshooting and onboarding assistance.

Paid platforms often offer more advanced features while free time clocks meet basic needs. Consider both cost and capabilities when selecting software.

Ensuring Data Security

When evaluating systems, ensure your data will be safe. Cloud-based time clocks allow access from anywhere while also enforcing security:

  • Encryption - Data should be encrypted in transit and at rest.
  • Access controls - Permission levels prevent unauthorized access.
  • Authentication - Multi-factor identification adds another layer of security.
  • Auditing - Systems should log access attempts to identify breaches.

Ask potential vendors about security practices and technologies used. Performing your own penetration testing is also wise. Privacy protections will encourage employee adoption when rolling out time tracking.

The Future of Remote Work

While remote and hybrid arrangements are likely here to stay, how to best manage distributed teams remains an evolving challenge. Adopting time tracking lays the groundwork to build a successful remote workforce now and in the future.

As more roles become location agnostic, separating on-site and remote staff makes less sense. Unified time tracking policies prepare companies for more flexibility. Despite early hesitations around tracking employees' time, the benefits of visibility and documentation outweigh the costs.

Approached as a collaboration tool rather than strict top-down oversight, time tracking can give both managers and staff the insights they need to work efficiently together, even from afar. For leaders looking to offer remote work flexibility while still running an effective business, it's a critical starting point.

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